16 Roving Road ~ Cartersville, GA 30121
Phone: 770.382.8989 ~ Fax: 770.606.1141 Admissions~770.548.6638
Frequently Asked Questions:
What do the rooms look like?
We offer three different-sized floor plans. Our two-story building has an elevator for easy access. All rooms include a private bath, ample closet space and a kitchenette. The bathrooms are equipped with grab bars and a pull down shower seat. Our standard suite is approximately 187 square feet; the palladian suite is 207 square feet, and our deluxe suite is 295.5 square feet.
Tell me about your staffing.
We provide 24/7 on-site staffing. Our caregivers are CNA's (certified nursing assistants). They receive scheduled, on-going training. We perform background checks and drug screens.
Is the food prepared on-site?
Meals are served in an elegant dining room. Our chef, Harry Washington, oversees on-site meal preparation in our commercial kitchen. Most items are prepared from scratch. Our residents choose from a selective menu featuring high quality, nutritionally balanced meals. Breakfast includes both hot and cold entrees. Meals are served to our residents. There are no cafeteria lines to go through.
Transportation - Is transportation provided at no additional charge?
We provide transportation to and from all scheduled activities. We offer transportation to and from one local appointment per month. A nominal fee may be assessed for additional personal appointment trips.
Curb Appeal - Is the building maintained?
Yes. Our beautiful grounds are professionally landscaped. Our two-story brick building reflects regular maintenance. We are committed to cleanliness. Our common areas are comfortably furnished. We have two enclosed porches, a lower deck, an upper deck and a rocking chair front.
Do you charge extra for services, for example assistance with bathing or dressing?
Activities of daily living (ADL's) is a term encompassing dressing, bathing, meal preparation, housekeeping, etc. Our monthly service fee includes assistance with these services. Before a resident moves into Felton Manor, our admissions director will meet with the resident and/or his/her family to develop a written care plan for the resident outlining specific "activities of daily living (ADL's)" the resident requires. The only extra charge we assess is for incontinence.
Are personal care homes licensed in the state of Georgia?
Yes. We are under the watchful eye of the Georgia Department of Community Health. Felton Manor is inspected yearly by the State. You may view survey reports for all personal care homes in Georgia by visiting http://www.dch.state.ga.us/. On the left-hand side of the screen click "Services." Next, click "Long Term Care Facilities." Scroll to the bottom of the page to select personal care homes by name or county. At Felton Manor we are committed to meeting and maintaining all state standards, rules and regulations for personal care homes 24 hours a day, seven days a week, 365 days per year.
Do you accept Medicare/Medicaid?
No. Felton Manor is private pay. Medicare is for medical expenses such as hospital care or nursing home care and we are not a medical facility. Medicaid does not cover Personal Care Homes.
Can my mother spend the afternoon with you to see if she likes Felton Manor?
Yes, call our admissions director to schedule a time.
Any more questions?
Whitney Johnson is available to answer your questions. There's no obligation if you call her to discuss personal care home options. She will do her best to help you evaluate available options whether or not you choose Felton Manor. Her cell phone number is 770-548-6638. Call or text her seven days a week. She will return your call as soon as possible.